Technical Support Engineer
Built and deployed Eskens Ops, used every day across the whole business. Second-line support for 300+ retail sites (B&Q, PPG, Farrow & Ball) using Citrix and Azure AD, plus Windows PC builds, GPOs and patching.
An operations app on top of our CRM's API that turns rows of job data into a live map of the UK. 40+ staff across the business use it every day as an installable app with notifications. Built and deployed on my own.
A Flask app that chains Groq Llama 70B and Gemini 2.5 to turn a title into a finished documentary, with research, script, voiceover, 60+ animated graphic templates and a Premiere-style editor.
Technical Support Engineer at Eskens who also builds with React, TypeScript and Python, with a BSc in Computer Security. At work I built Eskens Ops, the operations app everyone in the business uses every day. In my own time I built Sequencely, an AI tool that goes from a title to a finished, rendered video.
Things I've built and shipped, at work and in my own time.
Eskens Ops, a Next.js and TypeScript app with a live job map and van tracking, job claims, schedules, a rota, helpdesk and IT tickets. Installable as a PWA with push alerts, deployed on Azure.
A Flask app that chains Groq Llama 70B and Gemini 2.5, one step each: research, script, narration cleanup, graphics and output. ElevenLabs or Fish Audio voiceover, rendered with Remotion.
Scheduled pulls from our CRM's API, plus Node and Python agents for its exports and the Outlook work-order diary, feeding 30,000+ rows of job data into one Postgres database.
I built and maintain the eskensonline.com Shopify store and the Eskens corporate website, with custom JavaScript and theme-level design.
Built and deployed Eskens Ops, used every day across the whole business. Second-line support for 300+ retail sites (B&Q, PPG, Farrow & Ball) using Citrix and Azure AD, plus Windows PC builds, GPOs and patching.
First-line support for paint tinting systems by phone and email, diagnosing dispenser and shaker faults remotely. Promoted to Tier 2 Technical Support within 8 months.